What our Customers say...
We came home to our house flooded. We called our insurance company, and they had this company out within 1-2 hours. They were extremely professional, explained the entire process, and got right to work getting my floors up and baseboards that were affected. They brought in a ton of fans and dehumidifiers. They answer the phones right away and answer any concerns or questions I have, and if I do have a problem they were out to the house in a timely manner. I would highly recommend this company!
Professional, timely, responsive, and emotionally and physically invested in taking care of necessary action in times of true stress by taking positive steps forward at every given opportunity. Would highly recommend this entire staff to friends, family, and strangers alike who need a team of professionals by your side.
The service is incredible. From requesting an estimate to scheduling an appointment time to arrival time to post work completion, the experience could not have been better. The initial estimate for work was spot on. Scheduling the appointment was a breeze. As a matter of fact, the Manager came by because he didn't want me to have standing water any longer than necessary. Now THAT is Customer Service! I won't call anyone else if I need any of their services again.
Tre was very polite. They were thorough in evaluating the extent of damage, they explained what was found and the whole restoration process to me. The whole staff was very patient when addressing my questions and concerns. They responded to my calls/texts promptly. Todd brought in and set up the equipment. Very polite. Explained what he was doing. This SERVPRO team is highly recommended!
Responded very fast. They were overly communicative in the next steps, the work was quick and everything looked better than before the water damage. Highly recommend this SERVPRO!
We will most definitely use SERVPRO of Central Oklahoma City for any future work we need around the house. Every person that came from SERVPRO was on time, and professional, helpful, knowledgeable, and was very thorough with explanations about the work. I would recommend them for anybody who needs help with water damage or any other restoration around the home!
Using SERVPRO has been an absolute pleasure! They had a reasonable bid and did a fantastic job. Workers and management were professional and prompt in their service and management of the project. I will definitely use them again if we have any other home repair needs!
The company was great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.
The SERVPRO of Central Oklahoma City team was quick to respond, within hours of my water damage. Mike assessed the damage and had a crew on site the same day to begin removing the water and placing equipment to dry everything out and removal of damaged surfaces. So kind, professional and kept me updated every step of the way, along with direct communication with my Insurance team. This team is a class act and I highly recommend them!
SERVPRO of Central Oklahoma City were great! They came in and knew exactly what to take care of. Very knowledgeable representatives that explain what the mitigation process will be like and done.
We have used SERVPRO twice in the last few years and they have always been professional and courteous.
when the storms came through and damaged my roof to where water damage happened, I contacted SERVPRO of central Oklahoma City to come out and help assist and mitigate. Very well pleased with their team!
SERVPRO has exceeded our expectation Trey was Very fast and professional. The crew was very detailed on every aspect of the job
During the time our entire house was flooded, we stayed with my parents and had to move the entire family out. My husband and I were very relieved to know our home and property was in good hands with SERVPRO of Central Oklahoma City. We were very satisfied with how quickly you fixed our restroom area and took care of the slight mold problem that had begun to form before it got any worse. You rushed to rescue our home on New Years Eve, and helped us incredibly. I don't even want to imagine what the damage could have been like if our neighbors hadn't called since we were out of town. When we moved back into our home, you had dried everything out, and professionally cleaned all the towels and rugs in the bathroom. It looked as good as new. Thank you so much.
My wife and I had recently moved into our new home only to find that the plumbing system was very old. A pipe burst about two weeks after we moved in, soaking our entire kitchen and leaving our nerves very frazzled. My wife found SERVPRO of Central Oklahoma City online and after reading about how important it is to not ignore the problem, we called right away. Your service was exemplary, from how quickly you came to our house to your removal of the water and the drying process. I give you the highest praise I can and would recommend your water damage remediation services to anyone, anytime, without hesitation. You will be the first people I call for any future leaky pipes. (We better not have any more leaky pipes!
When the building I manage had a flood in the basement, I thought I had a real nightmare on my hands. I called SERVPRO of Central Oklahoma City and they came out to extract the water immediately. They thoroughly dried the basement and surrounding areas, testing for mold and any possible contamination of other areas. They completed the project before the agreed-upon date, not to mention finishing well within the estimated price they originally provided on the contract. I couldn’t give them a higher recommendation.
Extremely efficient and professional. They went above and beyond to clean out my apartment after a fire. Would 100% recommend!!!
This company reacted quickly to my issues and stayed with the job till it was finished also checked back in to make sure we had everything we needed !
Mitigation & removal of water in air conditioning vent to due water heater leakage.
They were very prompt in responding. Very polite and kept me well informed during the process.
Melanie has been very helpful with our linen and rising to the occasion beyond expectations!
SERVPRO of Central Oklahoma City was on site within an hour of our phone call after some significant flooding. They showed up with all their equipment and were ready to go with cleanup. They communicated with us really well. Thanks to the SERVPRO Team!
This SERVPRO has great customer service, very knowledgeable people when assisting with a job. 10/10 recommend for all water and fire jobs, as well as reconstruction, in order to put a house back together!!!
SERVPRO has been an amazing emergency water mitigation company to work with. Honest, customer service friendly and always reliable. I refer my customers to them as I know they will be taken care of. Rebecca and Alan are a dynamic duo.
Patrick and Rene just left... the house is an absolute wreck, but it's going to be a process. Patrick and Rene worked for hours ripping out soaked carpet pads and got everything ready to start drying. We didn't have to do anything. They were so respectful and efficient at what they do. They turned what was a disastrous way to start a day with a ceiling caving in into a not so horrible experience. I wish more companies had the customer service oriented staff as these two. They even taped down all the wires so we wouldn't trip on anything! Thank you!
Outstanding customer service very helpful and knowledgeable!!!
The crew drove up to Iowa after a natural disaster here. They were on time, very professional, very respectful, and did a great job.
They’re quick and provide good quality service. They know how to calm you in an emergency situation.
SERVPRO of Central Oklahoma City sanitized our offices and trucks. Great professional service, on time, and friendly people. If your business needs COVID sanitation give them a call!!!
Calvin & Summer are awesome employees with awesome customer service & communication! This company provides relief during a time of headache. Everyone is knowledgeable & adamant about providing you the best work on a job. They also provide reconstruction after demolition!!
Kristian and Calvin did a very good job, very polite guys. I’m the guy who sits at the front desk that doesn’t usually hear anything that is going on upstairs; they kept me in the loop the whole process. Very impressed!!!
I called SERVPRO to come and clean my carpets, knowing that a few spots would not come out. A gentleman, Patrick, was so nice and polite. He even got the spots that I thought would never come up. If I need SERVPRO again I am going to ask for Patrick, he is so polite and a very professional young man.
Art and Jace did a FANTASTIC mold cleanup for our firm!!! They were fast and friendly!!! I Highly recommend SERVPRO and their team!
Fast reliable service when you need it most. They responded to my flooding emergency and had crews on-site within an hour and saved my home!
Patrick and David did a great job getting our basement cleaned up after the flood here in town. They went above and beyond our expectations and were so friendly and kind. This was definitely one of the most difficult events we have ever experienced, but it was nice having these two here helping us get closer to being back to normal!
We would like to thank Calvin, Melanie, Kristian, Rebecca and Dale for their prompt, courteous service. Calvin and Melanie were first on the scene at 2:00am to start water damage cleanup. They were dressed for work, prepared and jumped right in. The entire team has been so helpful and made our disaster less stressful. SERVPRO rocks it!
SERVPRO did a fabulous job helping us today! We had flood issues, and they came out to take care of us quickly - disinfecting everything! Jose Perez and Carlos were very professional and thorough. It's so nice to see great service is still thriving. Thank you very much!
We had an office/warehouse cleaning that needed to be performed in a timely manner......Rebecca was project manager & responded within an hour of my request. She lined it up for Saturday & her team: Summer, Calvin, Frank, Ibrahim and Kristian came in and did an absolute "great job". They were super nice & did a better job then I even expected.......great service & super folks.....can't beat that!!!!
I want to commend Kristian and Calvin for a job well done. They were kind, gracious hard workers and did an excellent job.
They did a bang up job that was done satisfactorily for a fair price. I would definitely use them again if my house ever floods again.
Wonderful, caring service. Carlos and Jose were so professional and answered all of my questions. They spent more than three hours pulling up carpet, taking out wet attic insulation, and setting up fans to restore my carpet and ceiling from water damage when my hot water heater in the attic leaked into a bedroom. Jose texted me this morning that he had gone by my home to check on the progress. You just can't ask for better service and care!
Melanie was a real joy to have work for me today. The work she did, although I stopped her to talk, she just continued to get more done than I thought humanly possible. She boxed - she carried - she stacked. I wish such energy for me. One thing - a worker like this needs a back belt so she won't hurt later! Loved her.
The production team was quick, professional and thorough. Summer in the business office was so sweet and patient with us as we worked with our insurance company. I would highly recommend this company!!
I have nothing but praise for the crew who came out over several days to help us in a jam. They worked hard getting moisture out of the house, and did the prevention work/abatement to keep us safe.... Very polite, hard working, and the communication was great. Thank you all!
We called them after hours and Ibrahim Hamadan and his co-worker came promptly. They assessed the water, tore the wood out and carried it away and set up the blowers. Promised to come back in the morning to check everything and were there right on time. VERY IMPRESSED! I will be telling everyone I know how wonderful they are!
The guys that came to deal with the flooding issue in our bathroom and bedroom have been great. They were very respectful and professional. We would highly recommend them again. We give them 5 stars. Thanks Calvin and Kristian for all you did for us.
We had a bio-hazard situation here at our condo property and requested assistance. The technicians at drop off, work done as well as pick were all excellent. Prompt, professional, an efficient job and checked out with the office prior to leaving the property.
Crew showed up less than 30 minutes from me calling. Professional/ detailed precision work crew. Answered all my questions. Very patient explaining the process. Jose reassured me SERVPRO would take care of situation. And they did, very thorough cleaned up yard after pulling carpet/pulling up flooring. Most amazing polite crew. Shout out to Summer, Rebecca. I highly recommend.
Blake and his team were always polite and courteous. The garage and breakfast room were completed without a problem. The crew who installed the laminate floor did an exceptional job.
Calvin and Kristian did an excellent job, Calvin talked me through everything, he is a very nice young man. I'd keep them both around. Both Calvin and him made me very calm considering the situation that was going on. Very patient guys, both deserve a great raise. Keep up the good work.
SERVPRO came in to fix a disaster caused by another mitigation company. They were prompt and worked closely with my insurance company. Kristian and Alex have been professional and done a great job communicating between me and their project manager. They are very knowledgeable about their job, and I trust their work.
Did a great job drying our hardwood floors and walls after a busted pipe flooded part of our home. Arrived promptly and started the process, ultimately saving our floors and saving us thousands of dollars as a result. Very thorough and professional, they did what they said they were going to do, and charged what they quoted. I would recommend SERVPRO.